Refund & Return Policy
At Hasnain Luggage, we want you to be completely satisfied with your purchase. This Refund & Return Policy explains our guidelines regarding returns, exchanges, and refunds for orders placed through our website, hasnainluggage.com.
Please read this policy carefully to understand our return and exchange process.
Exchange & Return Period
We accept eligible returns and exchanges within 03 days of delivery.
To be eligible for a return or exchange:
- The product must be unused and unworn.
- The product must be in its original condition.
- Original tags and packaging must be intact.
- The product must not be washed, altered, damaged, or stained.
Non-Returnable Items
Products that have been used, washed, altered, damaged, or returned without their original tags may not be accepted for return or exchange.
Exchange Process
If you wish to exchange an item, please contact our customer support team within 03 days of receiving your order.
Our team will review your request and guide you through the exchange process. Please ensure that the product meets all return and exchange requirements before submitting your request.
Refunds
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed through the applicable payment method. Processing time may vary depending on your payment provider, bank, or payment processing method.
Return/Exchange Shipping Charges
Shipping charges for returns or exchanges may apply depending on the reason for the return.
Customers are responsible for ensuring that returned items are properly packaged and meet the return requirements.
Contact Us
If you have any questions or concerns regarding our Refund & Return Policy, please contact us:
Hasnain Luggage
Website: hasnainluggage.com
Email: info@hasnainluggage.com
Phone: 03321032536